FAQs About Your Visit

Visitor Safety

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  • Face coverings. For the safety and reassurance of staff and other visitors, we strongly recommend that you wear a face-covering whilst inside the Museum. Our team will also continue to wear face coverings.

  • Enhanced cleaning. We have introduced an enhanced cleaning regime to the Museum.

  • Test and Trace. We encourage all visitors to check in with the NHS Test & Trace app. 

Information About Your Visit

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For the safety of our visitors and staff, guided talks and tours are not running at present.

Yes, there is lift access to all areas of the Museums. Use is prioritised for people with mobility issues and we ask that people who do not need a lift please use the stairs when possible. To ensure social distancing and safety, only one person or members of the household or social bubble may be in the lift at one time.

Yes, we welcome visitors with young children and buggies to come and enjoy the Museum. There is an accessible entrance and lift, if required. To keep routes in the Museum open and accessible, we ask that visitors please keep their buggy with them for the duration of their visit - there is no buggy parking available at this time.

Our toilets, accessible toilets, and changing facilities are open and can be used during your visit. Toilets are being regularly checked and cleaned throughout the day. The Museum facilities are for use by our visitors; the nearest public facilities are in the University Parks, a few minutes’ walk from the Museum.

Ticket Booking for Events

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With your permission, the Museum of Natural History and Pitt Rivers Museum are collecting information that will help support the government’s Test and Trace programme. All of this information, along with any information that we would usually collect during the booking process is collected and used in line with GDPR. Our Privacy Policy can be read at the following link: https://www.glam.ox.ac.uk/privacy-policy-ticketing